Returns Policy

All our products come with our unconditional 30 Days, No-Questions-Asked, 100% Money-Back Guarantee. If for any reason you are not satisfied with your purchase just contact us within 30 days of your purchase requesting a full refund, replacement or exchange. All items returned to us needs to be in its original, unused, unworn condition accompanied by all certification documents (valuation and diamond report if applicable) and in its Beaut box. Items damaged due to client negligence will not be accepted for a refund.

All items must be returned via Royal Mail Special Delivery which ensures there is proof of delivery. Please insure the item for a maximum value, which currently is £2,500.00. For security reasons please return the jewellery to Beaut as this will help to prevent the possibility of theft in transit.

If the item you received was a special order for a non-standard ring size you will only be able to return it to us if it is faulty as it will have been specially made and cannot be resold.

Please email us to let us know you reason for returning the item to us, and then send the item to this address:

Beaut, Grays Antique Markets, South Molton Lane, London W1K 5AB